LV

TERMS OF SERVICE

We provide UK & International Shipping

All UK orders and course bookings include FREE courier delivery. Your kit will be dispatched before your selected course date and a notification email sent when your kit has been dispatched. Delivery is normally within 1 day of dispatch. International orders are subject to a £35 handling and shipping fee. Customers outside of the UK may be subject to customs & duties fees. These are not included as part of your f:ocus purchase. These fees will be applied when your package enters your country. You may be notified via email or post on how to pay these fees. Customers are responsible to pay ALL custom & duties charges. Check with your local authorities for potential charges.

WE OPERATE A NO REFUND POLICY:

For all products & course package purchases

All online or hands on courses & downloads

For failing to attend a hands on course date

CANCELLATION/DATE CHANGE POLICY:

Under 48hrs notice or FTA: £345 to rebook

Under 4wks notice: 20% admin fee applies

Over 4wks notice: 10% admin fee applies

enquiries: info@focusbounce.com